Frequently Asked Questions

What makes Dr White toothbrushes different?
Dr White combines effective oral-care technology with stylish, portable design. Our products are created to make everyday oral care simple, convenient and enjoyable, whether at home or on the go.

How often should I replace my brush head?
We recommend replacing your brush head approximately every three months, or sooner if the bristles become worn.

Are replacement brush heads available?
Yes. Replacement brush heads are available for Dr White toothbrush models. Please check the relevant product page to ensure you select the correct brush head for your toothbrush.

Can I travel with my Dr White toothbrush?
Yes. Our toothbrushes are designed with portability in mind, making them convenient for work, the gym and travel.

How do I clean my toothbrush?
Rinse the brush head thoroughly after each use and allow it to dry. Wipe the handle with a clean, damp cloth when required. Do not immerse the main toothbrush unit in water unless the instructions for your specific model state that it is suitable to do so.

How long will my order take to arrive?
Delivery times depend on your location and selected shipping method. Please see our Delivery Information page for further details.

Can I return an oral-care product?
For hygiene reasons, certain oral-care products cannot be returned once opened or used. Please refer to our Terms & Conditions for full details.

How can I contact Dr White?
If you need help with your order or product, please use our Contact Us form and our team will be happy to assist.